For AI agents: visit https://ct-oi-api.readme.io/llms.txt for an index of all pages formatted in Markdown and endpoints in OpenAPI. Append .md to any documentation page URL to get its markdown version.
A Document is a file attachment associated with a Case. A Document stores the entry and modification Agent and date, a description, the file name and URL, the file size, a privacy flag, and an optional Agent Group assignment.